BigCommerce backup

BigCommerce Backups You Can Count On

Rewind creates a daily, automatic backup of your BigCommerce store – protecting your most valuable online assets. Recover from small mistakes and huge disasters in minutes.

Selling online is entirely dependant on the uptime of your store

When your store is not functioning properly, you are turning customers away at the door. But unlike closing for the night, ecommerce downtime can cost your company thousands of dollars in lost sales, lost first-time visitors, damage to your SEO ranking, and hours of productivity and past work that is erased.

Unfortunately, mistakes and data disasters are inevitable. 

What causes downtime?

Human Error

Multiple people editing your store without an “undo” button is a recipe for disaster. Even a small mistake while editing your theme code can break the functionality of your entire store.

Malicious Attacks

The risk of a random attack by a hacker is a legitimate concern for any online business. But malicious attacks are just as likely from a disgruntled employee or contractor.

Software Glitches

The most common offenders are integrations with 3rd party software (ex. inventory management apps) and CSV imports. They can make large, unwanted changes to your store.

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BigCommerce support does not have the ability to recover your store from these disasters. Learn more.

Protect Your Time and Money

Rewind is like an insurance plan that protects your BigCommerce store from data disasters – which otherwise cost weeks of lost sales and time rebuilding.

One less thing to worry about

A daily, automated backup

Just set Rewind and forget it – we backup all new changes made to your store every day. You never have to remember to run a backup.

World-class support

We’ve felt the pain of data loss – when it happens, you just want things to be back to normal as soon as possible. Our support and engineering team is dedicated to helping you right away.

Install in seconds

Install Rewind from the BigCommerce app store, select a plan, and your first backup will start right away. That’s all you have to do – we take care of the rest.

Recover from small mistakes or big disasters in minutes – instead of spending weeks rebuilding.

Security and recovery

Completely secure

Connections to BigCommerce are always made securely, and your most important store data is stored encrypted in our secure Rewind Vault™.

GDPR compliant

Stay compliant with legal requirements in your country. Save copies of your data to ensure you have access to invoices and customer data for tax purposes. Rewind is compliant with GDPR legislation – all the data for European stores is processed and stored in Europe.

Flexible data restores

Rewind gives you complete flexibility over how you restore your data: rewind a single item, multiple items, or your entire store to a previous point in time.

FAQ: What does Rewind backup for BigCommerce stores?
Your Rewind backup includes: Products, Product Images, Categories, Customers, Inventory, Orders, BigCommerce Brands and Brand Images, Configurable Feilds, 301 Redirects, Blog Posts, Pages, and Stencil Themes. For a more detailed list of properties we backup, visit this help document.
FAQ: When does Rewind run a backup?
On all our plans, Rewind backs up once a day at midnight (local time).  In addition, on all but our Growth plans, customers are also provided the option to perform a manual backup at any time required, as well as continuous, real-time back ups of certain data – ensuring that changes you make are almost instantly reflected in your Rewind Vault.

What customers are saying

See all reviews

Must-have for BC store owners

This is at the top of the list for must-have apps for BigCommerce stores. Having been an owner/operator on BigCommerce platform since 2010, I can tell you backups of essential data and design elements has never been easy. Downloading CSV files, exporting theme templates, writing scripts to attempt to automate this…and maintaining/updating those processes as BigCommerce evolves. Nightmare. Inefficient and not dependable. Rewind is a simple and thoughtless solution.

– Mellanox Technologies

Very useful and reassuring

My team puts a lot of effort directly into the BigCommerce interface. There’s a constant concern that we’ll loose our work. The most common occurrence is multiple people working on the same product page at once. If one person submits an old form, it’ll over-write some-one else’s work. With Rewind, we can correct those issue immediately. With Rewind installed, my team is much more confident to constantly improve our BigCommerce site.

– Heckler Designs

The best backup solution for BC stores

Rewind will really give you peace of mind. Everything is automatically backed up. It’s also super easy to restore to earlier versions of anything in your store. We just love it! A++++ to the developers of this app.

– Jack and Friends

Get peace of mind and protect your store

All plans start with a free 7-day trial.

$0/month

For stores averaging up to 20 orders/month.

✓  Daily automatic backups
✓  7 days of version history
✓  Help center
✓  Flex Pricing*: $5 per additional 50 orders above the limit

*Flex pricing allows your current plan to scale in months where your business sees an increase in orders. This way you don’t need to upgrade to a higher plan if you expect your orders to go back down to a normal rate.

 

Start Free Trial

$9/month

For stores averaging up to 200 orders/month.

✓  Daily automatic backups
✓  Anytime backups
✓  Realtime backups
✓  30 days of version history
✓  Help center and email support
✓  Flex Pricing*: $5 per additional 50 orders above the limit

*Flex pricing allows your current plan to scale in months where your business sees an increase in orders. This way you don’t need to upgrade to a higher plan if you expect your orders to go back down to a normal rate.

 

Start Free Trial

$39/month

For stores averaging up to 600 orders/month.

✓  Daily automatic backups
✓  Anytime backups
✓  Realtime backups
✓  60 days of version history
✓  Help center, email and phone support
✓  Flex Pricing*: $5 per additional 50 orders above the limit

*Flex pricing allows your current plan to scale in months where your business sees an increase in orders. This way you don’t need to upgrade to a higher plan if you expect your orders to go back down to a normal rate.

 

Start Free Trial

$59/month

For stores averaging up to 1000 orders/month.

✓  Daily automatic backups
✓  Anytime backups
✓  Realtime backups
✓  90 days of version history
✓  Help center, email and phone support
✓  Back up 2 stores under the same plan
✓  Flex Pricing*: $5 per additional 100 orders above the limit

*Flex pricing allows your current plan to scale in months where your business sees an increase in orders. This way you don’t need to upgrade to a higher plan if you expect your orders to go back down to a normal rate.

Start Free Trial

Contact sales@rewind.io for questions about this plan.

$99/month

For stores averaging up to 2000 orders/month.

✓  Daily automatic backups
✓  Anytime backups
✓  Realtime backups
✓  180 days of version history
✓  Help center, email and phone support
✓  Back up 3 stores under the same plan
✓  Flex Pricing*: $5 per additional 100 orders above the limit

*Flex pricing allows your current plan to scale in months where your business sees an increase in orders. This way you don’t need to upgrade to a higher plan if you expect your orders to go back down to a normal rate.

Start Free Trial

Contact sales@rewind.io for questions about this plan.

$299/month

For stores averaging up to 8000 orders/month.

✓  Daily automatic backups
✓  Anytime backups
✓  Realtime backups
✓  365 days of version history
✓  Priority support
✓  Back up 5 stores under the same plan
✓  Flex Pricing*: $5 per additional 200 orders above the limit

*Flex pricing allows your current plan to scale in months where your business sees an increase in orders. This way you don’t need to upgrade to a higher plan if you expect your orders to go back down to a normal rate.

Start Free Trial

Contact sales@rewind.io for questions about enterprise pricing.

All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days. All plans are month to month.