Updated June 2019

It’s no secret that Intuit is encouraging their users to switch from QuickBooks desktop to online. QuickBooks Online is accessible remotely, there are regular software updates, you can streamline your processes using 3rd party apps, and it makes it infinitely easier to manage multiple clients if you’re an accountant or bookkeeper.

But the biggest hurdle that prevents people from switching to QuickBooks Online is not having a backup of their account in their own hands. For those who live in the cloud and have never used the desktop version, it includes two features which don’t exist in the online version: ‘create a local backup’ and ‘undo’.

Desktop users are used to running a backup at the end of the day or week (at least when they remember to do so). It gives you reassurance that you can restore your company file to a previous version if something goes wrong. But in QuickBooks Online, if you delete something, it’s gone forever.

TLDR; Setup Rewind Backups for QuickBooks Online and it will automatically backup your company files for you. It also allows you to undo mistakes and restore deleted data.

Rewind for QuickBooks Online

Isn’t QuickBooks Online Already Backed Up?

Many QuickBooks Online users are under the impression that Intuit will be able to restore any lost data if needed. That’s not exactly the case.

In the Intuit Community help documents, you can read that the answer to “Does QuickBooks Online backup my data?” is yes. However, this is followed by an important caveat that should not be overlooked: “we cannot restore your file to a previous point in time.”

What Intuit provides for QuickBooks Online users is a disaster recovery backup. If something were to happen to the QuickBooks platform or their servers, Intuit will try to recover everyone’s data to the last backup. We like to call this a platform-level backup.

As a user, you don’t have access to this backup in order to restore your individual data. This means that you risk having to manually undo changes or permanently lose data if:

  • An app integration causes problems
  • You need to undo a series of mistakes
  • The client made changes without consulting you
  • A disgruntled employee deleted data
  • An item was deleted due to an honest mistake

QuickBooks isn’t unique in this situation. If you look at most cloud vendors (Xero, Shopify, BigCommerce, Mailchimp, etc.), users are faced with the same issue.

This is why you need access to your own account-level backups of QuickBooks Online, in addition to Intuit’s platform-level backups. It’s also the reason why we started Rewind, since we identified this issue with so many cloud vendors.

The second reason why you want to backup QuickBooks Online yourself is to take control of your data. Especially when it comes to highly important data such as finances, having a secondary backup in a different location from the cloud vendor’s servers gives you greater control and freedom.

If something were to happen to their QuickBooks Online files, even if it’s not your fault, the client will depend on you to help them recover their data. In that situation, you want to have the ability to help your client, instead of waiting on Intuit to fix the situation.

How to Backup and Restore QuickBooks Online with Rewind.io

Luckily, you don’t have to choose between the convenience of QuickBooks Online and the peace of mind of having a backup. Using the Rewind app, you can automate a continuous backup of your QuickBooks Online account in just 5 minutes and never have to think about it again. That is, until you need to restore the company file to the moment before it all went haywire.

There are three ways Rewind works to make sure your QuickBooks Online accounts are backed up:

  • We run an automatic backup every night at 12am local time of new changes.
  • We run real-time, automatic backups while you work on your company file.
  • We offer you the ability to launch a manual backup whenever you need it.

Backup QuickBooks Online in 3 steps:

  1. Head over to app.rewind.io and create an account
  2. Link your QuickBooks Online account. If you’re an accountant or bookkeeper, use your QBOA login to backup multiple client accounts in your Rewind Vault.
  3. Your first backup will automatically begin and be done in a couple of minutes.

Rewind is a “set it and forget it” system. We will send you a weekly summary email of how your backups have been updated.

How do I restore my QuickBooks Online backup?

Rewind gives you three ways to restore your backup:

  • Rewind a single item through the Vault (without losing any subsequent work). Ex: One invoice
  • Rewind a group of items through the Account Rewind tab. Ex: All transactions and attachments.
  • Rewind an entire QuickBooks Online account through the Account Rewind tab.

The Rewind support team is available over email, phone, and chat Monday-Friday 9am-7pm EST to offer help with data restores if you need it.

What does Rewind for QuickBooks Online backup?

Rewind leverages all available APIs to QuickBooks Online to backup data. At this time, you can backup and restore the following items using Rewind:

TRANSACTIONS LISTS
Bills
Bill payments
Credit memos
Deposits
Estimates
Invoices
Journal entries
Payments
Purchases
Purchase orders
Refund receipts
Sales receipts
Time activities
Vendors
Accounts
Attachments
Classes
Customers
Departments
Employees (except SSN feild)
Items
Journal codes (France only)
Payments methods
Terms
Vendors
Preferences

In addition to the above items, the following QuickBooks Online items are also backed up but require the help of our team to restore:

  • Budgets
  • Currencies
  • Tax agencies
  • Tax codes
  • tax rates

At this time, Rewind does NOT backup and/or rewind the following items:

  • Company info
  • Entitlements
  • Exchange rates
  • Data from the QuickBooks Online Payments
  • Payroll
  • Banking modules

Intuit has not made APIs available for technology partners like Rewind to access this data. As soon as it becomes available, we will work on including these items in the backups.

Invest 5 minutes now to save hours of work in the future

Whether it’s a client mistake, a 3rd party app integration with a bug, a data import gone wrong, or a myriad other reasons, data disasters can happen to anyone without a warning.  There’s no time like the present to make sure that when it happens to your QuickBooks Online accounts, you can quickly recover without having to redo hours of work.

And finally, you can get even your die-hard desktop clients to make the switch to QuickBooks Online.

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